WARRANTY INFORMATION

IMAGE-IN Concepts Inc. warrants products to be free of defects in material for one (1) year from the original date of purchase. This warranty extends to the original purchaser and the first consumer-owner only.
If a product fails due to defects in material during the warranty period, we will, at our option, repair it or replace it with the most nearly identical product which we sell at the time or refund the original purchase price. Since the glass print is digitally, there are 15% digression of coloring due to ink levels, ink replacement and computer simulation verses actual glass print.
IMAGE-IN Concepts Inc. will not be liable for any labor charges or freight costs incurred in connection with repair or replacement of a product. 

THIS WARRANTY COVER:

  • Wrong glass sizes if created with a mistake verses installer/ customer order.
  • Print image not as requested and approved by installer/ customer.
  • Print damages upon delivery.
  • Broken glass inside packaging upon delivery.

THIS WARRANTY DOES NOT COVER:

  • Damage resulting from negligence, misuse, abuse or accident occurring after delivery.
  • Moist and steam after installation. (should be covered by the installer).
  • Glass breakage after delivery.
  • Water damage, water spotting or corrosion. 
  • Sizes imperfections due to installer / customer order.
  • Defects resulting from any modification or improper installation